Top Shelf Bourbon

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Shipping & Delivery

Shipping & Delivery

Top Shelf Bourbon Shipping & Delivery Policy

Welcome to Top Shelf Bourbon!

 

We’re dedicated to delivering our premium bourbons directly to your door, ensuring a seamless and enjoyable experience from our warehouse to your home. Here’s everything you need to know about our shipping and delivery policies.

Shipping Options

  • Standard Delivery:

    We offer free standard shipping on all first orders over $185. For orders under $150, a flat fee of $16 is applied. Estimated delivery time is 5-7 business days.

Delivery Areas

Top Shelf Bourbon ships nationwide across the United States. Unfortunately, we are currently unable to ship internationally.

Processing Time

Orders placed by 1 PM EST on business days are processed the same day. Orders placed after 1 PM EST, on weekends, or on holidays will be processed the following business day.

Age Verification

In compliance with state laws, we require all purchases and deliveries to be signed by someone 21 years of age or older. Valid ID will be required at the time of delivery.

Tracking Your Order

Upon dispatch, you will receive a shipment confirmation email containing your order’s tracking information, allowing you to monitor its progress.

Delivery Instructions

For any specific delivery instructions or requests, please include these in the notes section at checkout, or contact our customer service team immediately after placing your order.

Damaged Items

If you receive a damaged product, please contact us within 48 hours of delivery. We will arrange for a replacement or refund and advise on how to return the damaged item if necessary.

Returns Policy

Due to the nature of our products, we cannot accept returns. However, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, please contact our customer service team to discuss a satisfactory resolution.

Customer Service

For any questions or concerns regarding your order, shipping, or delivery, please contact our customer service team at:

  • Email: sales@topshelfbourbon.com

Our team is available Monday through Sunday to assist you.

Thank You for Choosing Top Shelf Bourbon

Your satisfaction is our priority, and we strive to provide an excellent shopping experience. Thank you for trusting us with your bourbon needs. We look forward to serving you.

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